Towing Across the Navajo Nation: What to Know Before You Call
The Navajo Nation covers a lot of ground. From Crownpoint in the east to Window Rock in the west, you're looking at long distances between towns, plenty of dirt and back roads, and stretches where your cell signal comes and goes. If you break down out here, a tow works a little differently than it does in town — and knowing that ahead of time makes the whole thing go smoother.
American Muffler & Towing has been serving Gallup and the wider Navajo Nation since 2012. Our towing line answers 24/7, and when you call, a real person picks up to help you sort out where you are and what you need.
How to describe where you are
Out on the Nation, a lot of places don't have a street address, so don't worry if you can't give us one. What helps us most:
- The nearest town or chapter house — for example, north of Thoreau toward Crownpoint on 371, or somewhere west toward Window Rock
- The road you're on and the last turn you made off a main route
- Landmarks — a school, a trading post, a water tower, a wash, a cattle guard
- Your direction of travel and roughly how many minutes since the last town
If you've got a maps app that shows your coordinates, read those to us. And if your signal is weak, try a text — sometimes a text gets through when a call won't.
Distances and wait times
Here's the honest part: on the Nation, help can take a while to reach you. The towns are far apart and some roads are slow going. We won't tell you fifteen minutes when it's really an hour and a half. When you call, we'll give you a realistic idea of how long it'll be so you can plan — whether that means waiting with the vehicle or arranging a ride and meeting us.
If you're stranded somewhere remote with the weather turning, stay with your vehicle if it's safe to do so. It's easier to find a car than a person on foot, and your vehicle is shelter.
How up-front quotes work on long hauls
A tow from far out on the Nation into Gallup covers real miles, and we're straight with you about that. Before we roll, we'll give you an up-front quote — no surprise fees tacked on when we arrive. You'll know what a long haul costs before you say go.
That honesty is the whole reason folks keep our number. A few things worth keeping in mind:
- Call early. The sooner you call, the sooner the truck starts your way.
- Keep your phone charged. You may need us to call back as we get close.
- Know where you want the vehicle to go — a Gallup shop, your home, or somewhere else.
Save our number before you need it
The best time to put a tow company in your phone is before you're standing on a back road. If you've got questions about your area or want to plan ahead, contact us any time.
Broken down anywhere from Crownpoint to Window Rock? Call American Muffler & Towing at (505) 863-5990. A real person will answer, day or night.